Job profile

We’re looking for a Senior Operational Support Assistant, Interested?

We’ve got some exciting opportunities to join our brilliant team whose ambition is to deliver a high quality service to the people of Gateshead.  Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.

About the role….

In this role, you will provide effective and efficient administrative support to the team within our Promoting Independence Centre’s and Management to ensure a high-quality service is provided to clients. You will deliver a high level of customer service to clients, members of the public and external organisations to ensure the ongoing provision of a high-quality service.

You will assist in the implementation, monitoring and reviewing of administrative systems and procedures, to support best practice and continuous improvement. You will create, implement, and maintain information systems, ensuring that financial and client data is accurate and up to date, including case management systems. You will be responsible for undertaking financial processes including raising orders and processing invoices, ensuring that all associated procedures are carried out in-line with the Council’s Financial Regulation. You will attend and service various meetings including minute taking, agenda’s, arranging meetings and producing the minutes within guidelines and timescales.

Part time and job share will be considered for the right applicant.

A bit about Gateshead Council…

Adult Social Care is on the frontline of tackling the inequalities in poverty and health that our community face. Our Thrive Agenda aims to effectively address these issues and enable the members of our community to live thriving lives.

Working in Adult Social Care is a fulfilling job as you can see the impact that you are having on the lives of the members of our community who are in need of support. We’re truly committed to providing our customers with the highest quality of service and we need people who want to make a difference, possess the right knowledge and skills.

What’s in it for you?  Well, there’s so much on offer and here’s just a few of the highlights!

• You’ll be paid a competitive salary £22,777 plus annum
• We’ll help you save for your future with an outstanding employer contribution to your pension
• You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme
• You’ll get 25 days annual leave per year and the chance to buy up to 10 additional holidays per year
• We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell
• Access to the BlueLight Card Scheme
• Access to generous flexi time system with the opportunity to take 2 flexi days per 4 week flexi period, depending on the needs of the service.
• We have a forward-thinking hybrid working approach offering the opportunity to reap the benefits of a mixture of working from home and the office environment to enable accessing the support of colleagues and benefit from our learning culture.
• Our Workforce Development Team is second to none, there are loads of opportunities for learning, be it career progressing training or e learning courses that fit into your working day. We also have a corporate training offer so you will feel part of the service and strategy in no time.

It’s time to apply!

We’re delighted that you want to come and work with us.  Please look at the full job profile via this link JOB PROFILE  It’s important that you read it in full and check that you meet the essential criteria before applying.

For an informal discussion or if you need any assistance, please contact Danielle Appleby on 0191 433 2313.

If successful you will have to apply for an enhanced Disclosure