Administration Assistant
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you’re just what we’re looking for!We have an exciting opportunity for an Administration Assistant to join our team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.Please take a look at the full job profile via this link Job Profile. It’s important that you read it in full and check that you meet the essential criteriaAbout the role….As an Administration Assistant, you will support the day to day running of our customer operations and repairs delivery teams. You will be part of a team assisting in the delivery of high quality, customer influenced repairs and maintenance service.The successful candidate will have a good understanding of IT systems with the ability to input data quickly and accurately.A bit about Gateshead Council…We’re responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office, public buildings and schools across the borough which stretches from Bill Quay to Chopwell. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works.We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!You’ll be paid a competitive salary plus additional allowances where relevant.We’ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.You’ll get a generous annual leave package of 28 days annual leave for new employees, rising to 32 days after 5 years continuous local government service.You have the chance to buy up to 10 additional holidays per year.You’ll have access to great health and wellbeing support and ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | BetterYou’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping.It’s time to apply!We’re delighted that you want to come and work with us. It’s important that you read the job profile in full and check that you meet the essential criteria, because when we start choosing people to come and meet us, we’ll be checking to ensure that they meet the essential criteria as set out in the job profile. To apply please complete an application form, which you can do electronically online at www.gateshead.gov.uk. Please make sure that you demonstrate you meet the essential criteria in the Job Profile.For an informal discussion or if you need any assistance, please contact Kiera Mannix at KieraMannix@gateshead.gov.uk
Commercial Heating Engineer – Building Maintenance Team
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you’re just what we’re looking for!
We have an exciting opportunity for a Commercial Heating Engineer to join our Building Maintenance team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
Please take a look at the full job profile via this link Job Profile. It’s important that you read it in full and check that you meet the essential criteria.
About the role….
As a Commercial Heating Engineer, you will undertake Domestic and Non-Domestic gas servicing and repairs in line with the gas servicing programme to Council public buildings, schools and housing properties, always ensuring a high standard of customer care. This role will also involve carrying out installations, repairs and servicing to all plant and equipment as required. You will work individually or as part of a team to ensure that these works are delivered on time, to specification and within budget.
You will work on your own initiative and as part of a team carrying out works in Schools, Public Buildings and Housing properties all within the Council’s property portfolio.
A bit about Gateshead Council…
We’re responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office, public buildings and schools across the borough which stretches from Bill Quay to Chopwell. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works.
We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!
It’s time to apply!
We’re delighted that you want to come and work with us. It’s important that you read the job profile in full and check that you meet the essential criteria, because when we start choosing people to come and meet us, we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
To apply either complete an application form, which you can do electronically online at www.gateshead.gov.uk or send your cv to paulrenno@gateshead.gov.uk. Please make sure that you demonstrate in your application or cv that you meet the essential criteria in the job profile.
The closing date is midnight on Sunday 27th July 2025.
For an informal discussion or if you need any assistance, please contact Paul Renno on 0191 433 7203 or via paulrenno@gateshead.gov.uk.
We’re looking for a Multi Skilled Operative, Interested?
We have exciting opportunities for a Multi Skilled Operative to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
You will be working as a multi skilled operative undertaking general building duties covering repairs, refurbishment and upgrades to all property types within the Council’s property portfolio and as required in line with business need. You will undertake minor cross trade work to support the service ‘one front door approach’, be proactive in all aspects of health and safety, and work collaboratively with the team to deliver positive outcomes for our customers.
The service operates from 8am to 8pm to meet customer need, therefore, there may be a requirement for some later working. We also operate an out of hours arrangement and employees will asked to participate.
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link Job Profile. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
For an informal discussion or if you need any assistance, please contact John Steinberg on 07525 891869
Mechanical Engineer – Building Maintenance Team
We have an exciting opportunity for a Mechanical Engineer to join our Building Maintenance team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
As a Mechanical Engineer you will provide budgets/estimates and fixed price quotations to clients for minor mechanical/plumbing works. You will also put together small minor works designs and provide pre-construction information as well as assisting in delivering a mechanical cyclical maintenance programme. The role also includes providing technical support to clients and supporting the inhouse operational team with planned and reactive maintenance. You will be part of a team assisting in the delivery of a high quality, customer influenced cyclical, repairs and maintenance and installation service.
The successful candidate will also procure and manage contractors and be responsible for health and safety on site.
Multi-Skilled Operative – Building Maintenance Team
We have an exciting opportunity for a Multi-Skilled Operative to join our Building Maintenance team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
As a Multi-Skilled Operative in the Building Maintenance Team, you will be responsible for delivering high quality, customer focussed commercial and domestic installations, maintenance and remedial works and cyclical planned works. You will ensure that these works are delivered on time, to specification and within budget.
You will assist different trades in the completion of electrical, mechanical, and building works, particularly regarding manual handling, movement of materials and general building activities.
To apply either complete an application form, which you can do electronically online at www.gateshead.gov.uk or send your cv to davidallan@gateshead.gov.uk. Please make sure that you demonstrate in your application or cv that you meet the essential criteria in the job profile.
For an informal discussion or if you need any assistance, please contact David Allan on 0191 433 7828 or via davidallan@gateshead.gov.uk.
We’re looking for a Specialist Sensory Teaching Assistant – Vision Impairment, Interested?
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!
The team…
The Low Incidence Needs Team (LINT) is part of the SEN Inclusion Team and includes the areas of hearing, vision, multi-sensory impairment and physical and/or medical needs, all of which provide support to pre-school children and young people in education aged (0-25) in Gateshead across mainstream and special school settings.
You will join a supportive team of experienced professionals dedicated to providing high quality support and advice to Gateshead schools and settings on behalf of sensory impaired children and their families.
About the role…
An opportunity has arisen within the Low Incidence Needs Team (LINT), Gateshead Council, for a Specialist Sensory Teaching Assistant – Vision Impairment.
The role entails working with families, schools and settings to provide a range of specialist interventions for babies, children and young people (aged 0-25) which will facilitate equality of access to high quality learning opportunities and ensure full access and participation and improved learning outcomes.
We are looking for applicants who meet the Higher-Level Teaching Assistants Standards or hold an equivalent qualification. The successful applicant will be required to have or be willing to work towards the Grade 1 Braille qualification and achieve Grade 2 within 3 years.
Applicants must have knowledge of the impact of vision loss upon learning and development, a good understanding of child development and learning processes and barriers to learning. They should have worked with national /early years curriculum, programmes and strategies.
Experience of working with vision impaired children and young people is preferable, along with use of specialist resources and technologies relevant to the post.
Applicants are expected to work flexibly where required across Gateshead.
You must hold a current drivers license and have access to a car or means to mobility support.
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link JOB PROFILE. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
If successful, you will have to apply for an enhanced Disclosure.
Salary amounts quoted are from the 1 September to 31 August and therefore if you commence employment part way through the academic year, they are subject to an equated salary adjustment.
For an informal discussion or if you need any assistance, please contact Amanda Card (LINT Manager) on 0191 0191 4338747 or at amandacard@gateshead.gov.uk
We’re looking for a Multi skilled Operative, Interested?
We have exciting opportunities for a Multi Skilled Operative to join our brilliant team in Construction, whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
You will be working as a multi skilled operative undertaking general building duties covering repairs, refurbishment and upgrades to all property types and Commercial within the Council’s property portfolio and as required in line with business need. You will undertake minor cross trade work to support the service ‘one front door approach’, be proactive in all aspects of health and safety, and work collaboratively with the team to deliver positive outcomes for our customers.
The service operates from 7.30am to 7.30pm to meet customer need, therefore, there may be a requirement for some later working.
All we need from you is a completed application form which you can do online at www.gateshead.gov.uk or alternatively we do accept CVs tailored to demonstrate you meet the essential criteria of the role. Please submit your application form electronically or send your CV by no later than midnight on Tuesday 29th 2025.
Previous applicants need not apply.
CV’s must be sent to:
Philmitchell@gateshead.gov.uk
Or by post to:
Phill Mitchell -
Section Manager – Construction and works Programme
Gateshead Council
Civic Centre
Gateshead
NE8 1HH
For an informal discussion or if you need any assistance, please contact Phill Mitchell on 0785317695.
Housing Officer (Private Rental Access) – Gateshead Council
Housing, Environment and Healthy Communities
Grade G, SCP 19–23 | Full Time | 1Permanent and 1 Temporary postition for 2 years.
Location: Civic Centre | Casual Car User
Are you passionate about preventing homelessness and expanding housing options for those in need?
Do you enjoy working with people, building partnerships, and making a real difference in your community? If so, we’d love to hear from you.
Who We Are
At Gateshead Council, we’re committed to putting people at the heart of everything we do. Our Housing Support Services team plays a vital role in supporting residents at risk of homelessness. We’re now looking for a Private Rental Access Officer to help us grow our housing options in the private rented sector and support some of our most vulnerable residents.
We’re a forward-thinking, inclusive organisation that values collaboration, innovation, and compassion. If you’re someone who thrives in a fast-paced, people-focused environment, this could be the perfect role for you.
About the Role
As a Private Rental Access Officer, you’ll lead the development and delivery of our new Private Rented Access Programme (PRAP). Your work will directly support the Council’s statutory homelessness team by helping individuals and families access and sustain private rented accommodation.
Your key responsibilities will include:
Designing and promoting landlord incentive packages (financial and non-financial) Building and maintaining strong relationships with private landlords Supporting landlords with tenancy setup, including sign-ups Matching customers to suitable tenancies and ensuring sustainability Liaising with internal teams and external partners (e.g. DWP, Private Sector Housing) Promoting the PRAP through media, mailshots, and outreach Keeping accurate records and contributing to performance reporting
What’s in It for You?
We offer a comprehensive benefits package, including:
Competitive Salary – Fair and transparent pay that reflects your skills and experience .
We don’t just offer a great salary – we invest in your future too.
Alongside your salary, Gateshead Council contributes significantly towards your membership in the Local Government Pension Scheme.
Generous Annual Leave – 28 days, rising to 32 after 5 years, plus the option to buy up to 10 extra days.
Flexible Working Hours – Up to 26 flexi days per year (subject to business needs).
Hybrid & Flexible Working – Supporting a healthy work-life balance. Learning & Development – Wide range of training and progression opportunities.
Health & Wellbeing Support – From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
Cycle to Work Scheme – Tax-efficient way to stay active and save money Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services – plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases.
What You’ll Bring
We’re looking for someone who can demonstrate:
Knowledge of homelessness legislation, landlord/tenant law, and housing pressures Experience working in housing, homelessness, or a customer-focused environment Strong communication, negotiation, and partnership working skills Ability to manage a varied caseload and work independently Confidence in dealing with challenging situations and supporting vulnerable people A full UK driving licence and access to a vehicle
It’s Time to Apply
We’re excited that you’re interested in joining us.
To apply, please complete our application form. In your supporting statement, we recommend that you:
Structure your response around the key responsibilities and essential criteria Provide clear examples using the STAR method (Situation, Task, Action, Result) Highlight your relevant experience, skills, and achievements
JOB PROFILE
If you have any questions or would like an informal chat about the role, please contact Matt Myers on 0191 433 5876 or email matthewmyers@gateshead.gov.uk
We’re looking for a Governance Professional, interested?
Governor Support are seeking to appoint a highly motivated and articulate person to their busy team, which provides high quality clerking, support and advice to school governing bodies and academy trust boards.
You will be required to produce draft agendas and agendas, attend governing body and committee meetings (mainly in the evening) and occasional exclusion and complaint meetings, provide advice, write up draft minutes within 15-20 working days, and carry out follow-up actions. You will advise on legal duties and best practice, including governance regulations, the Academy Trust Handbook and company law where required, before, during and after meetings, and will maintain professional working relationships with the chair, the board and school leaders.
The role is term-time only, and you must be willing to work unsocial hours on a regular basis. You must have a relevant clerking qualification (or a commitment to obtain one within twelve months of employment), a good standard of education and relevant transferable experience. This should include a high level of literacy, numeracy and IT skills, a high level of written and verbal communication, minute taking and report writing, planning and organisational skills, people and relationship building skills, advisory and problem solving skills, and time management skills to meet deadlines and competing demands. You should have knowledge of the schools system, governance legislation and effective governance.
You must hold a current driving license and have access to a car or means to mobility support.
If successful you will have to apply for an enhanced Disclosure.
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link: JOB PROFILE. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
You can find additional information for this vacancy here: ADDITIONAL INFORMATION
For an informal discussion or if you need any assistance, please contact Governor Support Manager John Finch on 0191 433 8626 at Johnfinch@gateshead.gov.uk.
Interviews held week commencing 11 August 2025.
We’re looking for a Care Call Assistant, interested?
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge in Adult Social Care? If so, please keep reading as you’re just what we’re looking for!
Care Call provides support to over 8,500 vulnerable individuals across Gateshead, and offers technology enabled support to give peace of mind for both service users and family members. The service responds to alerts raised via a wide range of technology enabled care, giving support, advice and providing a mobile response service to our residents.
They provide a point of contact out of hours for all Council services dealing with queries and giving advice and information as required, as well as providing emergency response and support to vulnerable residents in our Council sheltered housing schemes. The team are also key drivers in developing further innovative telecare and telehealth services to provide technological solutions to enable higher levels of user independence.
The role consists of in based and out based duties therefore any applicants must hold a valid UK Driving License.
Our staff monitor our 24/7 Alarm Receiving Centre, providing a mobile response and support for our vulnerable clients across Gateshead. It is a fast-paced environment, which deals with many issues so it’s essential applicants can work well in busy environment.
In based duties will consist of call handling & associated administrative tasks. Our operators are also the main point of contact for the Council, out of hours. Calls will involve taking messages and passing information on to the relevant staff on call. These will include Major incidents, road or drainage issues, homelessness queries & Adult & Childrens Social Care emergencies calls.
Out based duties will involve Falls and mobile response, pre-planned annual visits to our clients, New client visits, installation of technology & key safes, and fault checking of equipment.
Our staff work various shifts patterns over a 15- week period, to ensure cover 24 hours 7 days a week. Overtime is always available to cover holidays, vacancies, and sickness.
Adult Social Care is on the frontline of tackling the inequalities in poverty and health that our community face. Our Thrive Agenda aims to effectively address these issues to enable communities to live thriving lives. This means that everyone should have the opportunity to have purpose and meaning in their day-to-day life.
Working in Adult Social Care is not an easy job, however; there aren’t many that are more fulfilling when you can see the impact that you are having on the lives of the members of our community who need support.
We’re truly committed to providing people who use Adult Services the highest quality of support and we need like-minded people who can help us deliver this. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. We offer a Strengths-Based Practice model, meaning we want to hear about your strengths, and will support you to develop these during your time with us.
“Gateshead Council are very, very good at encouraging staff to progress in their careers, and to believe in the staff and believe in themselves” – David
“I think there is a real ethos of growing your own and making sure that staff are rewarded for their efforts and feel that they can do jobs.” – Angela
We’re delighted that you want to come and work with us! Please take a look at the full job profile via this link Job Profile and apply online.
For an informal discussion or if you need any assistance, please contact Natalie Proud on 0191 433 2650.
If successful you will need to apply for an enhanced Disclosure.